Dispatch / Payment

Dispatch conditions

Delivery Charges

All delivery charges include VAT.

country delivery charges free delivery
Germany    3.90 € from 100 € value of goods
Austria, Belgium, Denmark, Luxembourg, Netherlands 15.00 € from 250 € value of goods
France, United Kingdom 30.00 € from 350 € value of goods

Shipping Company

We ship with DHL as standard.

Delivery Times

The indicated delivery times begin on the day of the order and end with the expiry of the last day of the deadline. If the last day of the period falls on a Saturday, Sunday or a public holiday recognised by the state at the place of delivery, the next working day shall take the place of such a day.
Articles with different delivery times will ship in a joint shipment (unless we made an individual agreement with you). The delivery time of the goods is then based on the ordered article with the longest delivery time.

Delivery times within Germany

Unless noted otherwise in the article description, the goods will be delivered within 1-5 days in Germany

Delivery times within the EU states (except Germany)

Unless noted otherwise in the article description, the goods will be delivered within 4-6 days within other EU states after confirmation of the order (day of money order if payed with PayPal or with credit card via PayPal)

Delivery to Switzerland

In Switzerland, you also get some of our foods at:
TopPharm Apotheke Maunz: https://www.wenig-kohlenhydrate.ch/Tavarlin.htm

 

Payment

Methods of Payment

For deliveries within Germany and EU countries:

  • Payment by PayPal
  • Payment by invoice
  • Payment by direct debit or credit card via PayPal
    (PayPal also offers payment by credit card or direct debit to unregistered customers)

For payment with credit card, please choose the option “PayPal”. You can also pay with your credit card via PayPal without registration. For fast order processing, we recommend payment with PayPal or direct debit (via PayPal). In this case, the goods will be shipping mostly the same day.

For logistic reasons, we can’t offer advance payment as payment option.

Additional notes:

Invoices are due and payable within 14 days.

In individual cases, we reserve the right to demand advance payment by bank transfer prior shipment.

For any questions contact us

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